SmugMug Review

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SmugMug Review: SmugMug Pros & Cons

SmugMug (smugmug.com) is a very popular which competes against other like Walmart Photo, Shutterfly, Vistaprint, SnapFish and Mpix. Based on our in-depth SmugMug review, when compared to its competitors, SmugMug is a mid-range performing brand within its category. Read the full Smugmug.com review below for more details.

  • Mobile app: Does each store come with a mobile app? Does each store offer a mobile app?
  • Canvas print services: Does each store offer canvas prints? Does I have the option to make canvas prints with my photos with each store?
  • Online sharing: Does each store offer online photo sharing? Does users have the option to share their photos online with each store?
  • Local pickup: Does each store offer local pickup options? Can photo prints from each store be picked up at a local store?
  • TIFF support: Does each store let you upload TIFF files? Will each store accept and print photos that are TIFF files?
  • Photo book services: Does each store print photo books? Can I use each store to print photo books?
  • Panorama print services: Does each store offer panorama prints? Can I use each store to print panoramas?
  • Portrait printing services: Does each store print portraits? Can I use each store to print portraits?
  • Screen printing services: Does each store offer screen printing? Is there a screen printing option at each store?
  • Printed gift selection: How good is the printed gift selection from each store? How wide of a variety of personalized gifts can I make using each store?
  • Photo editing capabilities: How good are the photo editing features on each store? How advanced and varied are the photo editing tools that each store offers?
  • Android compatibility: Can I use each store's app on an Android device? Is each store's app compatible with Android devices?
  • IOS compatibility: Can I use each store's app on a device running iOS? Is each store's app compatible with iOS devices?
  • White-glove delivery: Does each store offer white-glove delivery and assembly? Does each store offer in-home delivery services?
  • Poster printing: Does each store print posters? Can I get posters printed from each store?
  • Sticker printing: Does each store print stickers? Can I get stickers printed from each store?
  • Postcard printing: Does each store print postcards? Can I get postcards printed from each store?
  • Business cards: Does each store print business cards? Can I get business cards from each store?
  • Banner printing: Does each store print banners? Can I get banners printed from each store?
  • Logo design: Does each store offer logo design services? Can I design a logo on each store?
  • Wholesale purchasing: Does each store sell wholesale? each store wholesale?
  • Print quality: Is each store's print quality good? Is each store's print quality consistent?
  • Price point: How expensive is each store? How much does each store cost vs. competitors?
  • Free shipping: Does each store offer free shipping? Does each store offer site-wide free shipping?
  • Free returns & exchanges: Does each store offer free returns? What's their exchange policy? Does each store offer free returns & exchanges?
  • International shipping: Does each store ship internationally? each store international shipping?
  • Curbside pickup: Does each store have curbside pickup? Does each store have in-store pickup?
  • Ship to store: Does each store does ship to store? Can I ship items to each store to pick up in-store?
  • PayPal: Does each store accept PayPal? each store PayPal support?
  • Debit & prepaid cards: each store debit card support? Does each store take debit cards?
  • Google Pay: Does each store accept Google Pay? Does each store accept Google Pay?
  • Apple Pay: Does each store accept Apple Pay? Does each store accept Apple Pay?
  • Amazon Pay: Does each store accept Amazon Pay? Does each store take Amazon Pay?
  • Shop Pay: Does each store accept Shop Pay? Does each store take Shop Pay?
  • Bitcoin: Does each store accept Bitcoin? Does each store take Bitcoin for payment?
  • Alipay: Does each store accept Alipay? Does each store take Alipay?
  • Official coupons page: Does each store have an official coupons page? Does each store maintain its own coupon page?
  • AARP discounts: Does each store offer discounts to AARP members? Does each store have an AARP discount policy?
  • Military discounts: Does each store offer a military discount? each store military discount?
  • Student discounts: Does each store have a student discount? Does each store have a student discount?
  • Price matching: Does each store price match? each store price matching?
  • Birthday discounts: each store birthday discount? Does each store give birthday discounts?
  • Senior discounts: each store senior discount? Does each store have a senior discount policy?
  • Teacher discounts: Does each store give discounts to teachers and educators? Does each store give discounts to teachers and educators?
  • Rewards programs: Does each store have a rewards program? each store rewards program?
  • Front-line worker discounts: Does each store offer discounts to front-line workers? Does each store offer discounts to essential workers?
  • Competitor coupons: Does each store accept competitors' coupons? Does each store take competitor coupons?
  • Coupon stacking: Does each store support coupon stacking? each store coupon stacking?
  • Sales events: Does each store ever have sales or promotional events? How often does each store have sales events?
  • Black Friday Ads Page: Does each store have a Black Friday Ads page? Does each store have a Black Friday Ads page?
  • Cyber Monday sales: Does each store have a Cyber Monday ad this year? Does each store have a Cyber Monday ad this year?
  • Gift cards: Does each store offer gift cards? Does each store accept gift cards or e-gift cards?
  • Loyalty programs: each store loyalty or rewards program? Does each store offer a loyalty or rewards program?
  • Live chat: Does each store offer live chat support? each store's live chat support?
  • Order changes/cancellations: Can I cancel or change my each store order for free at any time? Am I able to adjust my each store order once I've placed it?
  • Order tracking: How does I track my each store order? each store track order?
  • Contact information: How does I contact each store? How to contact each store?
  • Social media pages: each store social media pages? List of each store's social media pages?
  • Affirm financing: Does each store accept Affirm financing? each store Affirm financing support?
  • Afterpay financing: Does each store accept Afterpay financing? Does each store take Afterpay financing?
  • Klarna financing: Does each store accept Klarna financing? Does each store take Klarna for financing?
  • Sezzle financing: Does each store accept Sezzle financing? Does each store support Sezzle financing?
  • QuadPay financing: Does each store accept QuadPay financing? Does each store take QuadPay?
  • Splitit financing: Does each store accept Splitit financing? each store Splitit financing support?
  • Bread financing: Does each store accept Bread financing? Does each store offer Bread as a financing option?
  • Layaway programs: Does each store offer layaway programs? What is each store's layaway policy?
  • GreenSky: Does each store accept GreenSky financing? each store GreenSky financing support?
  • Snap Finance: Does each store accept Snap Finance? each store Snap Finance support?
  • Four financing: Does each store accept Four financing? Does each store take Four financing?
  • Website security & privacy: Is each store a secure website? Does they respect users' privacy? Does each store have a valid privacy policy? Is their website secure?
  • Influencer marketing: Does each store have an influencer marketing program? Does each store use influencer marketing?
  • Affiliate marketing: each store affiliate program? Does each store offer an affiliate program?
  • Environmentally conscious: Is each store an environmentally conscious brand? each store eco-friendly?
  • Diversity commitment: Is each store committed to racial equity? Has each store taken concrete steps towards fighting racial injustice?
  • Nurse discounts: each store nurse discounts? Does each store have any discounts for nurses?
  • Government worker discounts: each store government worker discount? Does each store offer any discounts for government workers?
  • Ethical practices: Is each store considered an ethical brand? Does each store use ethical practices?

SmugMug's strengths are:

  • Supports compatible mobile app details
  • Offers canvas print options details
  • Offers online sharing details
  • Offers Android compatibility details
  • Offers iOS compatibility details
  • View 11 more strengths

Knoji has 48 SmugMug reviews and ratings as of January 25, 2021. Knoji editors and the Knoji shopper community have reviewed SmugMug and compared it against 0 top brands, reviewing SmugMug based on product and store features such as compatible mobile app, canvas print options and online sharing. Knoji reviews and ranks Smugmug.com and other based on how many features each offers and based on a 5-star rating scale. Based on these factors and 48 SmugMug reviews, SmugMug earns an overall score of 4.5 out of 5.0 points. SmugMug offers 5 total features such as mobile app, canvas print services and online sharing. SmugMug's's review score is also boosted by the fact that it is a popular brand with good recognition among consumers.

SmugMug FAQ

Pricing & Discount Policies

Does SmugMug maintain its own coupon page?

Does SmugMug have an AARP discount policy?

Does SmugMug offer a military discount?

Does SmugMug have a student discount?

SmugMug price matching?

Does SmugMug give birthday discounts?

Does SmugMug have a senior discount policy?

SmugMug teacher discount?

Does SmugMug have a rewards program?

Does SmugMug accept competitors' coupons?

Does SmugMug support coupon stacking?

How often does SmugMug have sales events?

Does SmugMug have a Black Friday Ads page?

Does SmugMug have a Cyber Monday ad this year?

Shipping & Returns Policies

Does SmugMug offer free shipping?

Does SmugMug offer free returns? What's their exchange policy?

Does SmugMug ship internationally?

Does SmugMug have in-store pickup?

Payment Options

Does SmugMug accept PayPal?

SmugMug debit card support?

SmugMug Google Pay?

Does SmugMug accept Apple Pay?

Does SmugMug accept Amazon Pay?

Does SmugMug take Shop Pay?

Does SmugMug take Alipay?

Financing Options

SmugMug Affirm financing support?

Does SmugMug take Afterpay financing?

Does SmugMug accept Sezzle financing?

Does SmugMug take QuadPay?

SmugMug Splitit financing support?

Does SmugMug accept GreenSky financing?

Does SmugMug accept Snap Finance?

Does SmugMug take Four financing?

Customer Service Features

Does SmugMug offer gift cards?

SmugMug loyalty or rewards program?

Does SmugMug offer live chat support?

Can I cancel or change my SmugMug order for free at any time?

SmugMug track order?

How do I contact SmugMug?

List of SmugMug's social media pages?

Website Features

Does SmugMug have a valid privacy policy? Is their website secure?

Product & Service Features

Does SmugMug offer a mobile app?

Does SmugMug offer canvas prints?

Does SmugMug offer online photo sharing?

Does SmugMug offer local pickup options?

Does SmugMug let you upload TIFF files?

How good is the printed gift selection from SmugMug?

How good are the photo editing features on SmugMug?

Is SmugMug's app compatible with Android devices?

Can I use the SmugMug app on a device running iOS?

Does SmugMug sell wholesale?

Is SmugMug's print quality good?

How much does SmugMug cost vs. competitors?

Marketing Programs

Does SmugMug offer an affiliate program?

Other Features

Does SmugMug use ethical practices?

smugmug.com
Rated 4.5 - 48 reviews
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About SmugMug

SmugMug is a mid-size company operating the e-commerce site smugmug.com. SmugMug sells its products and services in the photo printing services industry. SmugMug offers discount codes and coupons to its customers occasionally. SmugMug has a mix of reviews among shoppers on Knoji, with 48 ratings and an average rating of 3.0 stars. SmugMug scores very well compared to other brands in the photo printing services industry, providing 18 e-commerce features to better serve its customers.

SmugMug's Review Scorecard

Shipping & Returns Policies
Free Shipping:
No
Our review: It appears that SmugMug may not offer free shipping currently. Smugmug.com free shipping review
Free Returns & Exchanges:
Our review: Our team is still researching SmugMug's free return policies. Check back soon for update. Smugmug.com free returns & exchanges review
International Shipping:
No
Our review: It appears that SmugMug may not offer international shipping currently. Smugmug.com international shipping policies review
Curbside Pickup:
No
Our review: It appears that SmugMug may not offer curbside pickup currently. SmugMug in-store pickup review
Payment Options
PayPal:
Yes
Our review: SmugMug accepts PayPal for qualifying orders and customers, according to their PayPal policies. See policies and program details on their PayPal support page. SmugMug PayPal review
Debit & Prepaid Cards:
Yes
Our review: SmugMug accepts debit & prepaid cards for qualifying orders and customers, according to their debit & prepaid cards policies. See policies and program details on their debit & prepaid card support page. SmugMug debit & prepaid cards review
Google Pay:
Our review: Our team is still researching SmugMug's Google Pay support. Check back soon for update. Smugmug.com Google Pay review
Apple Pay:
No
Our review: It appears that SmugMug may not accept Apple Pay currently. SmugMug Apple Pay review
Amazon Pay:
Yes
Our review: SmugMug accepts Amazon Pay for qualifying orders and customers, according to their Amazon Pay policies. See policies and program details on their Amazon Pay support page. Smugmug.com Amazon Pay support review
Shop Pay:
No
Our review: It appears that SmugMug may not accept Shop Pay currently. SmugMug Shop Pay support review
Alipay:
No
Our review: It appears that SmugMug may not accept Alipay currently. SmugMug Alipay support review
Pricing & Discount Policies
Official Coupons Page:
No
Our review: It appears that SmugMug may not offer official coupons page currently. Smugmug.com official coupons support review
AARP Discounts:
No
Our review: It appears that SmugMug may not offer AARP discounts currently. SmugMug AARP discounts review
Military Discounts:
No
Our review: It appears that SmugMug may not offer military discounts currently. SmugMug veteran's discount policies review
Student Discounts:
Yes
Our review: SmugMug runs a student discount program for current students. Save up to 40% on SmugMug through their student discount program. Program details are available on their student discounts page. SmugMug student discounts review
Price Matching:
No
Our review: It appears that SmugMug may not offer price matching currently. SmugMug price matching review
Birthday Discounts:
No
Our review: It appears that SmugMug may not offer birthday discounts currently. Smugmug.com birthday discounts review
Senior Discounts:
No
Our review: It appears that SmugMug may not offer senior discounts currently. SmugMug senior discount policies review
Teacher Discounts:
No
Our review: It appears that SmugMug may not offer teacher discounts currently. Smugmug.com teacher discount policies review
Rewards Programs:
No
Our review: It appears that SmugMug may not offer rewards programs currently. SmugMug rewards programs review
Competitor Coupons:
No
Our review: It appears that SmugMug may not accept competitor coupons currently. SmugMug competitor coupons review
Coupon Stacking:
No
Our review: It appears that SmugMug may not allow coupon stacking currently. Smugmug.com coupon stacking review
Sales Events:
No
Our review: It appears that SmugMug may not offer sales events currently. SmugMug sales and promotions review
Black Friday Ads Page:
No
Our review: It appears that SmugMug may not offer Black Friday Ads Page currently. Smugmug.com Black Friday Ads Page review
Cyber Monday Sales:
No
Our review: It appears that SmugMug may not offer Cyber Monday sales currently. SmugMug Cyber Monday page review
Customer Service Features
Gift Cards:
Yes
Our review: SmugMug offers gift cards and discounted gift cards during special promotional events. Find gift cards for SmugMug. with their gift card program. See policies and program details on their gift cards page. SmugMug gift cards review
Loyalty Programs:
Yes
Our review: SmugMug offers loyalty programs for qualifying orders and customers, according to their loyalty programs policies. See policies and program details on their loyalty programs page. SmugMug loyalty programs review
Live Chat:
No
Our review: It appears that SmugMug may not offer live chat currently. SmugMug live chat support review
Order Changes/cancellations:
Yes
Our review: SmugMug allows order changes/cancellations for qualifying orders and customers, according to their order changes/cancellations policies. See policies and program details on their modification & cancellation policies page. SmugMug order changes/cancellations review
Order Tracking:
Our review: Our team is still researching SmugMug's order tracking support. Check back soon for update. Smugmug.com order tracking review
Contact Information:
Yes
Our review: SmugMug offers contact information for qualifying orders and customers, according to their contact information policies. See policies and program details on their contact information availability page. SmugMug contact information review
Social Media Pages:
Yes
Our review: SmugMug offers social media pages for qualifying orders and customers, according to their social media pages policies. See policies and program details on their social media presence page. Smugmug.com social media pages review
Financing Options
Affirm Financing:
No
Our review: It appears that SmugMug may not accept Affirm financing currently. SmugMug Affirm financing support review
Afterpay Financing:
No
Our review: It appears that SmugMug may not accept Afterpay financing currently. Smugmug.com Afterpay financing review
Sezzle Financing:
No
Our review: It appears that SmugMug may not accept Sezzle financing currently. SmugMug Sezzle financing review
QuadPay Financing:
No
Our review: It appears that SmugMug may not accept QuadPay financing currently. SmugMug QuadPay financing support review
Splitit Financing:
No
Our review: It appears that SmugMug may not accept Splitit financing currently. Smugmug.com Splitit financing support review
GreenSky:
Our review: Our team is still researching SmugMug's GreenSky financing support. Check back soon for update. Smugmug.com GreenSky review
Snap Finance:
Our review: Our team is still researching SmugMug's Snap Finance support. Check back soon for update. Smugmug.com Snap Finance review
Four Financing:
Our review: Our team is still researching SmugMug's Four financing support. Check back soon for update. Smugmug.com Four financing review
Website Features
Website Security & Privacy:
No
Our review: It appears that SmugMug may not offer website security & privacy currently. SmugMug website security & privacy policies review
Marketing Programs
Affiliate Marketing:
Yes
Our review: SmugMug does affiliate marketing for qualifying orders and customers, according to their affiliate marketing policies. See policies and program details on their affiliate marketing programs page. Smugmug.com affiliate marketing review
View all features

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